If the problem persists, please chat with us. By using our Services or clicking I agree, you agree to our use of cookies. CenturyLink™ Webmail is a full-featured messaging and collaboration application offering reliable, high-performance email, address books, calendaring, and task lists. Are you sure that you want to create a new invoice for an account which is an existing member of an account group? My only other option is Mediacom and they are quoting $250/month for their slowest tier speed and a three year contract! TLDR: Must not be SimplePay. Already have a CenturyLink account? Yes No. One system accounts are called CRIS accounts. Free trial Info video What We're all about. Hackers will often use brute force techniques to try many different passwords to gain access to your account. Did your price tier stay the same post conversion? Has anyone had success getting a static IP on one of these accounts? Residential ... CenturyLink Account Number: You can find your account number on the first page of your CenturyLink bill in the very top row. Basically a disconnect/reconnect of the same services under 2 different systems to get you where you need to be. Enter your username and password to access your CenturyLink account. We get that. And you want to be sure you are up to date with all the changing requirements from SARS. I've read varying pricing models with a $75 activation fee. The My CenturyLink mobile app can be used to view and pay your bill, manage your products and services, update account information, and receive technical support. Maximum download/upload speed of up to 940 Mbps via a wired connection. Do you want to expand it? Press question mark to learn the rest of the keyboard shortcuts. What are they charging for a static IP? The Customer Service for SimplePay is TERRIBLE. We recommend that you turn on Javascript and then refresh this page. Either they say they can't handle Static IPs and transfer me, or they say they can't work on SimplePay accounts and transfer me. All speeds up to. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Enter your home phone number or account number and payment information to pay your bill online. Login using a CenturyLink provided Email address. Press J to jump to the feed. User account menu. Some locations even accept savings account, credit card, debit card or ATM card payments. The other system accounts are called Ensemble or C2E accounts. NEW! I was told by one rep that they have internal bulletins that if a C2E customer wants statics, the workaround is to cancel that account and create a new CRIS account. There's a small convenience fee to use a credit or debit card when making a one-time bill payment via the My CenturyLink or Quick Bill Pay services. Residential customers trying to order/lease static ip addresses from CenturyLink: As others said, the SimplePay or pre-pay accounts cannot lease static ip addresses. Take payments from any customer, anywhere in the world, with confidence. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. View our info video for an introduction. CenturyLink does not have any physical locations where you can pay your bill, but we do partner with CheckFreePay agents and Western Union agents in many of our cities, so you can work with those partners to make in-person payments. Strategic Merchant Services . Home - Welcome to CenturyLink - CenturyLink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Return to Home Page I have the exact same issue that you had. If you are attempting to sign in please use the button below to restart and try again. In short, even if it's a standard post-paid account, you cannot lease static ip addresses using a C2E account. There are no term commitments or early termination fees, and you won’t be required to do a credit evaluation. Not sure if they can even switch over my account since my current account is a group account under a HOA. Login or register for Control Center at: sbcontrolcenter.centurylink.com. Login; Sign up; Payroll Software that Simply Works Now anyone can create a correct payroll, faster than ever before. This app complements SimplePay's online payroll service and can only be used in conjunction with an existing Self-Service account. Had to switch from SimplePay to post-paid and it took nearly 5 weeks of talking to them every other day to get everything setup. Anyway, we broke up and stopped speaking. If you have a SimplePay account and need it changed in order to obtain a Static IP follow these instructions: Call: 866-961-2655 Request they use a doc form to recode your account to a post-paid account. Additional taxes, fees, and surcharges apply. Also I have CentruyLink ON (which is another term for SimplePay) and it's direct fiber to the home using a Calix C844G modem. I don't think i was ever charged an activation fee and currently they are charging me $10/month for the static IP. Notice to all customers who are looking to sign up for CenturyLink, When you sign up for CL service online, you will be setup with a prepaid (SimplePay) account. Now Business and Wholesale customers should sign in through Control Center to manage their account online. Many hours burned later, NONE of them routable, NOBODY at CenturyLink seems to know why the static IP's will not route publicly to my modem. This takes a minimum of 2 days. When I called Centurylink to avoid disconnection, they not only said that I would not be able to access the account, but, as was the case with setting up the account, that they could not identify the address in their system and, therefore, would be unable to open a new account under my name. Monthly service rate and taxes are subject to change. Online; Parking & Vendors; Merchant Services; PAYMENTS AND REVENUE ASSURANCE TECHNOLOGY . My modem can PING w/reply my internal Public Static IP server, but no PING reply in from the internet. In the first case, your individual CenturyLink email account could get hacked if you use a weak password. Back to Home Page Download the My CenturyLink app. As a result, your experience throughout centurylink.com including the use of drop-down menus, buttons and links will be limited. SimplePay billing outage suspending accounts. No way to get static ips anymore on residential simple pay accounts, they require a business account to get them now. Like HOA owns the account, I have full control of my modem and I make the 'SimplePay' payments monthly using the https://conport.centurylink.com website, I do not pay the HOA directly. You can access the following features from CenturyLink™ Webmail. CenturyLink offers new customers a simple pay as you go option. Get connected and pay as you go. Adding the solution for posterity. Shoutout to Will, Kevin, and Christina for being the only reps to even try to help and find a problem. By using CenturyLink’s App, you agree to CenturyLink’s use of third-party analytics and monitoring software to record system and user actions within our App. Been transferred in circles by Centurylink support. Login. By inputting your account information and clicking the "Continue" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You can get a digital phone with simple pay other wise another account for just the land line make sure you have an additional phone jack. 8 months ago. No deposit or credit check; No activation fee; Simple credit or debit card payments; Check availability for the speed that fits your online needs. Now Business and Wholesale customers should sign in through Control Center to manage their account online. View entire discussion ( 7 comments) More posts from the centurylink community. CenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. Close. Close. Residential customers only. Although our fiber service usually … SimplePay is new and is now supported in this app. Legacy post-paid accounts are able to but not anymore now that they’re doing prepaid/SimplePay. I don't really care about the activation fee, I'm more curious about the ongoing price. Find out how Till Payments can save you money and streamline reconciliation on your merchant services across all your payment channels including online, instore or mobile. Ask for conversion from C2E to CRIS account. Uggg...wish I looked for your post earlier. Forgot password? If you use a weak password (like "password123"), your CenturyLink email account could be compromised. Just burned about 10+ hours technical troubleshooting, and about a dozen different CenturyLink people. Ummm... no it won't.....Final call with CenturyLink, I was told, if the Public Static IP's can't route IN from the internet, it is my problem to resolve. Offer details. Version 1.4.8.12. This is totally correct. Warning. Examples: johnsmith@centurylink.net; johnsmith@centurytel.net; johnsmith@embarqmail.com CenturyLink sold me, I paid for, and they even issued me a /28 block of statics. Fiber Internet 940 Mbps Speed may not be available in your area. Honestly, it might be faster cancelling service and calling them to do a post-paid account right away vs them "converting" the account. First call, CL rep said, "modem will configure itself". Did you forget your password or user name? Seems like a simple missing static route on their side for my /28. It'll be either 9 or 13 characters long. SimplePay has been unable to unsuspend accounts / recognize payments since 12:00 AM PST 10/19/20 Does anyone here know why CenturyLink have been … Press J to jump to the feed. Residential customers trying to order/lease static ip addresses from CenturyLink: As others said, the SimplePay or pre-pay accounts cannot lease static ip addresses. Centurylink has 2 account systems. I highly advise against this. 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