If the outside temperature is below freezing, keep your heat ON, and place it at its lowest setting. That is a big problem because you may get cold until you fix it. If you have a heat pump system with an Auxiliary heat option and Automatic staging is selected, you'll be presented with the Aux Savings Optimization menu. NOTE: During "Away" periods or Custom Comfort Settings set to "I'm Usually Away", an additional 1°F/0.6°C degree differential will be added to your set temperature when deciding to call for heating. If your thermostat does not work quite well, then it means that you have issues in its heating system. Heat Minimum On Time: The minimum amount of time your furnace/boiler will stay on during a call for heat. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. If you notice your fan may be running longer than you’d like once a call for heat is finished, you can adjust this value. ecobee room sensors are an additional accessory that you can pair with your ecobee smart thermostat which allows the thermostat to know the temperature of different rooms in your house. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). Enter your building information. This setting is useful if you live in a humid climate/have issues with high humidity levels in your home. If you choose to configure staging manually. AC Overcool Max: This setting will allow the air conditioner to overcool (run past your Cool set point) by this value to decrease humidity. Enter your building information. I immediately contacted Ecobee technical support and told them what was going on. If using Alexa, choose Sign into Amazon and follow the steps you are provided. This is set to 0.5⁰F/0.3⁰C by default. Sometimes it isn’t all about what you didn’t do right. We followed the troubleshooting in the manual and even reset the thermostat twice to original factory settings. If a sensor measures a temperature that is significantly outside of this range, it probably means the reading is inaccurate. If you’re unfamiliar with the capabilities of your HVAC equipment, we recommend reaching out to ecobee Support before making any adjustments to these settings. A smart thermostat ($93 at Amazon) can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Whereas a friend of ours in a very similar age house and setup (except his is not a combi boiler) always reaches the target temp and shuts off, thus costing less. If you’re receiving many “Aux heat running” alerts, you may want to adjust this setting (after confirming with your heat pump manufacturer the lowest temperature your heat pump can safely function at). Temperature Correction: If you notice that the ecobee’s temperature sensor may be slightly off, you can adjust this + or – 10 degrees for a more accurate reading. Aux Heat Minimum On Time: The minimum amount of time your auxiliary heat will stay on during a call for aux heat. Making the Underfloor heating system work with the ecobee thermostat. Being able to control your HVAC system remotely will give you ultimate control, which will allow you to ensure your comfort at all times while maximizing your energy savings. So without noticing it, you may experience that your thermostat not reaching the set temperature. This is set to 5⁰F/2.8⁰C by default, meaning the shortest range you can maintain in Auto mode is 5⁰F (70⁰–75⁰, for example). Everything should go back to normal. If accessories are installed, identify what is installed and reference the ecobee 3 installation documents to promote optimal performance. eco+ makes temperature adjustments when community electrical demand peaks, which lessens the overall strain on the power grid and increases your consumption of cleaner energy. If the indoor temperature has not dropped below the heat differential temperature, the ecobee will not call for heat. After the installation portion, all of the thermostats seemed to run fine for a couple of days with no hitches whatsoever. In Home Mode, your Ecobee will set the temperature to be … Since over half of home energy use is for heating and air conditioning, † better heating and cooling management is a great way to lower your impact. You’ll have to do a little bit of setup to tell the ecobee exactly how to use this information to keep you comfortable, but it’s not too difficult and should only take a … It could be because you are letting in too much air from the great outdoors. 2. If you have a heat pump with auxiliary heating, when the outdoor temperature drops below this value, the ecobee will engage your aux heat and rely on aux heat to heat your home. To me, that is priceless. These adjustments can only be made on the ecobee itself, not through the Web Portal or mobile app. This is set to 300 seconds (5 minutes) by default. The flame icon will be orange but the furnace is not … Manually managing these settings is a more advanced way to optimize and tailor your equipment to any specific requirements. The Ecobee 3 and Ecobee 4 remote sensors are simply extended temperature sensors –the kind you will find on a regular thermostat. The representative I spoke with first asked us for the serial number of the Ecobee unit and looked at the status report to see when the problem started happening, which he could see from his end by connecting to our Ecobee. This setting prevents your equipment from short cycling. Heat Stage 2 Temperature Delta: The minimum number of degrees from the desired temperature (set point) before engaging the second stage of furnace heat. Cool Dissipation Time: The amount of time the fan will continue to run once the cooling is turned off. Here’s how to receive instant alerts from your Ecobee thermostat whenever there’s a possible problem with your heating and cooling. To set your Ecobee fan to Comfort Mode: Go to the main menu. SmartApp for setting your Ecobee Heat/Cool/Auto Mode based on outside temperature. In actuality, what temperature you set your thermostat to depends on a range of factors including season, humidity levels, and how often you are in and out of the house. : it will be set to automatic by default on new installs.). This site is owned and operated by Kevin Noyes. Ecobee is a smart thermostat. With your thermostat set at 21c the boiler will fire when your home is cold and continue to run until it gets close to the set temperature. The brand new Ecobee thermostat was somehow set to 81 degrees and climbing with no end in sight even though it was still set to 70 degrees. This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. This problem/situation is extremely common and it generates many service calls. One for each zone in my house. Is My Amazon Echo Dead or Did It Just Stop Working. Well, after I picked my jaw up off the floor I hung up the phone. Calibration is needed for the ecobee's temperature sensor to get an accurate reading of your home's temperature. Help your community. When the outside temp dips again and need the heater, it doesn't turn on. If you are experiencing problems with your furnace not reaching the set temperature in your home, contact us today for assistance. You can also test out the automatic staging function without losing any previous configurations. This is a sign that your Ecobee just needs to be reset. I’ve also read online in the past, before I bought mine, that a few people were having issues with their Ecobee’s getting hot and revealing the temperature as more sweltering than the real temperature. I’m simply amazed by Ecobee’s customer service and generally speaking the quality of the product is amazing. This means that you can decide the range of temperature increase or decrease of the thermostat during the heating process or cooling process. However, there are some cases where you cannot be able to do that because in your house thermostat not reaching the set temperature. Designed by Elegant Themes | Powered by WordPress, Best Customer Service For Smart Thermostats, How To Use Alexa As A Personal Alert System For Seniors. BTW, for those who are interested in purchasing an e… If not you could just connect a humidity sensor with the switch, independently of the Ecobee. As the temperature in your home reaches the Aux Heat Stage 2 Temperature Delta value, the ecobee will downgrade from stage 2 back to stage 1 to finish heating your home. So we could tell right away after checking our connections that everything was set up right. You can set up these little satellite sensors anywhere in your home to give the ecobee more knowledge of temperature and activity in your home. Then, the second heating stage, if present, should fire up when room temp falls a few degrees below set temperature. This is set to 0.5⁰F/0.3⁰C by default. If you’re receiving many “Aux heat running” alerts, you may want to adjust this setting. Auto Heat/Cool: This setting allows you to set your system mode to “Auto.” This is enabled by default. Am I saying that Ecobee makes the best smart thermostat? Basically, it works like a regular thermostat. Once your compressor has finished running a cycle, it will remain off for at least 5 minutes before engaging again even if there is an immediate call for it. During the course of this recent buying spree, my wife and I purchased not one, not two, but four Ecobee 3 Lite Thermostats. This information is communicated back to the smart thermostat, which can set the temperature in a given room to your personal preference. This is called the "heat differential temperature". This is set to 300 seconds (5 minutes) by default. Aux Reverse Staging: With this setting enabled, you will also need to enable the Aux Heat Stage 2 Temperature Delta threshold setting listed above and set a temperature value. Kevin Noyes is the founder of this website and a smart home tech enthusiast fascinated by the power of connected devices. As noted in the ecobee 3 installation guide, the installation and set-up of this thermostat should be performed by a licensed HVAC contractor who is So for the ecobee 3, we'll be basing recipes on triggers from the ecobee 3 (like temperature change) or actions from other devices (like opening a door, or a preset time). The ecobee will run the second stage of your compressor if the current temperature is greater than the value designated in the Compressor Stage 2 Temperature Delta setting. If you want to access the multiple zone feature of the ecobee 3 or the ecobee … Not updating set temperature. This firmware version makes minor adjustments to the thresholds menu. SmartApp for setting your Ecobee Heat/Cool/Auto Mode based on outside temperature. This setting will wait for the temperature in your home to rise by this value (0.5⁰F/0.3⁰C in the default scenario) above your set point before engaging your air conditioning. You are free to choose how you want to use the app without worrying that you are missing any features. That means they basically over-nighted it so that it would be here in time for us to go on vacation with the comfort of being able to see what the temperature was at our house. I immediately contacted Ecobee technical support and told them what was going on. In this Ecobee thermostat unit, you are able to adjust and set a definite range of temperature. There are 2 things that make ecobee a popular choice: affordability and simplicity. If you notice your fan may be running longer than you’d like once a call for air conditioning is finished, you can adjust this value. Set a schedule, set your desired temperature, and the thermostat does the rest. The fan helps circulate hot or cold air throughout your home until the temperature set on your thermostat is reached. If you want to unlock all ecobee’s rich APIs features, this is the device for you! You must restart Home Assistant for the changes to take effect. If your, does not appear to have this recent display change, please be patient – your. The only difference is this one communicates with the central thermostat wirelessly using your Wi-Fi connection, meaning that you won’t have to run cables when integrating it. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. This is set to 35⁰F/1.7⁰C by default. Maybe, maybe not, but it was definitely worth the money in my opinion just to get that kind of customer support on the back end. If not using Alexa, choose “Set … Another awesome feature of the Ecobee 4 is that it comes with a built-in Alexa voice service. So the temperature you see on your thermostat or in the app might change by a … IFTTT offers a huge variety of channels that apply to the smart home — from the ecobee 3 itself to other devices like SmartThings and Wemo — so you'll be able to dive in and do all kinds of crazy things there. This mode is most useful if you live in a region where the temperature fluctuates regularly or you’re in the middle of a season change and you may need both heating and cooling at different times during the day. It is usually located on the lower right-hand corner of the thermostat. Using the Ecobee mobile app you can set your home’s temperature remotely, which can allow you to ensure that your home is comfortable when you return home from work. Multiple Options For Humidity Control The ecobee also has a humidity sensor within the base. Aux Stage 2 Temperature Delta: The minimum number of degrees from the desired temperature before engaging the second stage of aux heat. Heat/Cool Minimum Delta: The minimum temperature difference between the desired Heat and Cool set points in Auto mode. This firmware version makes minor adjustments to the thresholds menu. For example, if your Cool set point is 72⁰F, the ecobee will engage your air conditioning when the temperature in your home reaches above 72.5⁰F. The temperature you see on your Nest thermostat screen and in the app is rounded to the nearest 1°F (0.5°C). An application for ecobee thermostats that works on Android 5.x+ and Android Wear, allows for quick and easy management of the ecobee thermostat and adds features not available in the official app. This room occupancy detection feature is useful in saving energy since it enables the thermostat to only heat rooms that have people and avoid heating … The nice thing about the EcoBee is for humidity it can be set for frost control, it will automatically raise and lower the humidity based on the outside air temperature to prevent frost from building up on the windows. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. However, instead, I thought about it for a minute and decided to switch the thermostat in the living room with one in my daughters’ playroom and guess what? Aux Stage 1 Max Runtime: The maximum number of minutes since engaging the first stage of aux heat before engaging the second stage. Turn on the HVAC blower fan. With your thermostat set at 21c the boiler will fire when your home is cold and continue to run until it gets close to the set temperature. If everyone’s usually out during the day, you can set the temperature back a few degrees for energy savings, then turn it up again so it’s warm when you get home. Set a schedule, set your desired temperature, and the thermostat does the rest. This allows you to target a more exact indoor temperature in Heat or Cool mode when possible, while automatically resorting to Auto mode (with an Ecobee-mandated differential of 2 degrees between heating and cooling targets) when needed. And learn how to buy the right smart thermostat for your HVAC system. This is set to auto by default. The only solution that works is resetting the furnace breaker. This range tells your thermostat the maximum difference allowed between the thermostat and hottest or coldest rooms in your home. Then rushed home and got ready for work. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. Aux Heat Max Outdoor Temperature: The auxiliary heat will not run when the outdoor temperature is above this point. This is set to auto by default. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. However, the smart thermostat can only detect the temperature of a restricted area surrounding it. prior to the ecobee 3 thermostat installation. NOTE: Compressor to Aux Temperature Delta takes precedence over Compressor to Aux Runtime. ecobee thermostats: working with hydronic heating systems Some items and actions are a little different, so it’s not a drop in replacement if you’re running the v1 version. There are reasons why your heat pump does not reach temperature set on your thermostat. If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. If you have a heat pump installed, you may also want to check out our article on how to minimize the use of your auxiliary heat with a heat pump. Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. However, if you are unsure of the best configurations for your equipment, automatic staging allows your thermostat to decide how best to optimize it. How to solve this problem? And while this may not sound much different from your everyday, run-of-the-mill programmable thermostat, it’s unique in that it has a mobile app, can be controlled from anywhere, and can connect to other smart devices. This is more common on older equipment. We followed the troubleshooting in the manual and even reset the thermostat twice to original factory settings. Ecobee smart thermostat models are very popular because they allow you to control the temperature in your home even if you aren't there. If you cannot find the voltage on your current thermostat, check the manual. In Auto mode, the thermostat will engage both your heating or cooling as necessary. Compressor Minimum Outdoor Temperature: The compressor will not run below this outdoor temperature. If you set your thermostat to 71 degrees in the winter and your house only get up to 69 degrees, it does not mean your heat pump isn’t functioning properly. This setting prevents your compressor from short cycling, so we recommend leaving this at 300 seconds to prevent any potential damage to your compressor. Google Home and SmartThings : Everything You Need to Kn... What Is The Best WIFI Sprinkler Controller? The ecobee will work with about 95% of HVAC systems. I have read where people installed several Ecobee’s and after a few weeks noticed that at least one of them always displayed the temperature off by up to 5 degrees and they were able to go into the settings and set an offset of +5 degrees so now it shows the normal temperature. The intent of this is to create a more user-friendly experience concerning staging and threshold configuration. There is now the option to have the staging configured as Automatic or Manual. Compressor Stage 1 Max Runtime:  The maximum number of minutes running stage 1 before engaging the second stage of the compressor. In these cases, the thermostat will often reboot on a call for heating or cooling. Hit Comfort Settings. If the voltage is higher than the voltage limit on the ecobee thermostat, then the two are not compatible and you should not connect them. Compressor to Aux Runtime: The minimum number of minutes the compressor will run for before switching to auxiliary heat. Primarily I decided to buy these because of an upcoming 8 day trip to Disney in January…..we live in New England…..thermostats have to work or you have frozen pipes and a whole slew of other residual issues. You will not be able to adjust the temperature range in Auto mode below this value. I figured, if I’m going all in, then I’m going ALL IN! We recommend choosing “Yes” to use Home IQ.This helps Heating Green with diagnostics and is useful to see how your system is operating. If your compressor is engaged and then the call is immediately cancelled, the compressor will continue running for this set value (5 minutes) before turning off. The ecobee will not be compatible with high-voltage systems. We recommend choosing “Yes” to use Home IQ.This helps Heating Green with diagnostics and is useful to see how your system is operating. how to minimize the use of your auxiliary heat with a heat pump. If your furnace/boiler is engaged and then the call for heat is immediately cancelled, the furnace will continue running for this set value (5 minutes) before turning off. This is set to 300 seconds (5 minutes) by default. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. After restarting, navigate to the Configuration > Integrations menu, hit Configure next to the discovered ecobee entry, and continue to authorize the app according to the above Automatic Configuration, starting at step 2.. Notifications. When your thermostat’s user interface pops up, tap on the menu button in the bottom-left corner. Setup is similar in that you need to register your thermostat(s) with Ecobee, as well as set yourself up as an Ecobee developer in order to get an API key. Quickly compare the Ecobee vs Nest and see which models (Ecobee 4 or Nest 3) is right for you and your home. Which is extremely easy to do with an Ecobee thermostat. We established that it happened right before my wife went to take my daughter to school that morning. Cool Not Responding: The system has failed to cool the home. It doesn’t know to … All app features are enabled in the free version. This is set to auto by default. If you see the Honeywell thermostat not reaching set temperature when cooling, check that your compressors are working. Smart Si Temperature Range. After eating I almost called them back to continue the process. Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST, With the latest firmware upgrade, you may notice your thresholds page looks a little different now. Your ecobee will look at your ', Automatic Staging with a Heat Pump system. This is set to auto by default. As such, I will start by saying that you should set your thermostat to the temperature that is most comfortable for you. Purchasing the app will remove advertising only. If your ecobee does not appear to have this recent display change, please be patient – your ecobee will automatically upgrade as the firmware is pushed out. Specifically, Ecobee 3’s which almost made me think twice about the brand. To access the THRESHOLDS menu on the thermostat: MAIN MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS. A furnace doesn't heat all the air in the house -- it just heats the air that the ducts bring to it. Your EMS Si auxiliary heat has been called to run when the outdoor temperature exceeds the programmed set point. Advanced Energy considers a Single-Stage heat pump to have only one outdoor compressor stage (speed ). You can also go to the Ecobee website, and log in to look at your “home iq”. If not using Alexa, choose “Set … NOTE: During "Away" periods or Custom Comfort Settings set to "I'm Usually Away", an additional 1°F/0.6°C degree differential will be added to your set temperature when deciding to call for heating or cooling. I noticed it was overly hot in house, the ecobee was heating to the schedule set on device. Ecobee’s smart thermostats can manage the temperature of your home’s HVAC (heating, ventilation, air conditioning) system. Auxiliary Heat Run Time: Auxiliary heat source is running too often. Here's how to fix the annoyances. Your ecobee will ignore this inaccurate reading to prevent your heating or cooling from running excessively. Heat Dissipation Time: The amount of time the fan will continue to run once the heat is turned off. M going all in, then choose until the temperature manually switching to auxiliary run... The second stage 95 % of HVAC systems the manual and even EMS thermostats dropped the. Our daughter to school there is now the option to have the staging configured as or. Lite, ecobee3 Lite, ecobee3 thermostat is reached temperature: the maximum number of degrees the... Very popular because they allow you to set your desired temperature before engaging the first stage the... 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